Use these steps to troubleshoot the TouchPad on HP Notebooks in Windows 10. The TouchPad is a touch-sensitive surface on the ClickPad on some HP notebooks.
Learn more about troubleshooting your TouchPad in Windows 10 on our support site:
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Steps to troubleshoot your TouchPad in Windows 10:
1. Double tap the upper left corner of the TouchPad to turn it off, then repeat to turn it back on.
2. Reset the notebook.
Turn off and unplug the notebook.
Disconnect any external devices.
Remove the notebook battery.
Press and hold the Power button for 15 seconds to drain the power.
Reinstall the battery and plug in the notebook.
Power on the notebook and reconnect all external devices.
Run Windows Update and HP Support Assistant to update the drivers.
3. This video also includes steps to download drivers from the internet and how to restore the notebook from a previous restore point.
More articles and videos about Windows 10:
Windows 10 Tips and Tricks Playlist
Common Solutions for Windows 10 Support Site:
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This video was produced by HP.
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